Privacy Policy

1. Introduction

Milestone Coin ("we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, mobile application, or any related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register on our platform
  • Complete forms or profiles on our Services
  • Conduct transactions on our platform
  • Communicate with our customer support
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys, contests, or promotions

This information may include your name, email address, phone number, mailing address, government-issued identification documents, date of birth, financial information, transaction history, blockchain wallet addresses, and other information you choose to provide.

2.2 Automatically Collected Information

When you access or use our Services, we automatically collect certain information, including:

  • Device information (e.g., IP address, browser type, operating system)
  • Usage information (e.g., pages visited, features used, time spent on platform)
  • Location information (with your consent)
  • Cookies and similar tracking technologies
  • Blockchain transaction data

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Processing and completing transactions
  • Verifying your identity in accordance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations
  • Sending you administrative notifications, security alerts, and support messages
  • Personalizing your experience and delivering content relevant to your interests
  • Improving our Services and developing new features
  • Analyzing usage patterns and trends
  • Detecting and preventing fraud, unauthorized activities, and security incidents
  • Marketing our Services (with your consent)
  • Complying with legal obligations

4. Disclosure of Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf
  • Business Partners: Companies we partner with to offer integrated or co-branded services
  • Affiliates: Our parent company, subsidiaries, and affiliates
  • Legal Requirements: To comply with applicable laws, regulations, legal processes, or governmental requests
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy
  • With Your Consent: Any other purpose disclosed by us when you provide the information or with your consent

Please note that blockchain transactions, by their nature, are publicly available. While we do not directly publish your personal information on the blockchain, transaction data including wallet addresses and transaction amounts are visible to all participants in the blockchain network.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure hosting, regular security assessments, and controlled access to your data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information
  • Withdrawal of consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. Please note that certain information may be exempt from such requests under applicable laws, and we may require additional information to verify your identity before responding to your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interactions with our Services. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to enhance your experience, analyze usage patterns, and customize our Services.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, some parts of our Services may not function properly if you disable cookies.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our Services, you consent to the transfer of your information to these countries. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us immediately.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our Services after any changes or revisions to this Privacy Policy will indicate your agreement with the terms of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Milestone Coin

Email: [email protected]

Have questions about our privacy practices?

Contact Support